In this Document:
'We', 'us' and 'our' refer to: Open Financial Services Pty Ltd and its Employee Representatives and Authorised Representatives.
'You' and 'your' refer to: The individual whose information we collect and hold for our purposes.
Collection of personal information
We collect personal information (including customers' full name, address and contact details) so that we may administer our customer relationships and provide customers with the products and services they request.
Where it is necessary to do so, we also collect information on individuals such as company directors and officers (where the company is our customer), as well as customers' agents and persons dealing with us on a 'one-off' basis.
The law can also require us to collect personal information, eg. Commonwealth legislation requires us to identify persons who open or operate accounts.
You must provide us with accurate and relevant information.
If you provide us with incomplete or inaccurate information, we may not be able to provide you with the products or services you are seeking.
Other Disclosures
Personal information may be disclosed to:
- if you have life insurance arranged by us; the life insurance company and its officers who you are applying for cover with or already hold cover with.
- if you have superannuation or managed investments; external product providers into which you might direct some of your investment, other product providers to which your investment might be transferred.
In all circumstances where our advisers and staff may become aware of personal information, confidentiality arrangements apply. Personal information may only be used by our advisers and staff for our purposes.
We may be allowed or obliged to disclose information by law, eg. Under Court Orders of Statutory Notices pursuant to taxation or social security laws.